Our crates:

<i class="fa-solid fa-briefcase-medical"></i> Proactive backup monitoring

Ensure your clients’ backups are always running smoothly. With our Backup Monitoring Crate, you can automatically process daily backup results from Azure Backup (native), Cove, and Datto, all within Rewst. Read more…
  • Azure, Cove, Datto Backup

<i class="fa-brands fa-microsoft"></i> Microsoft – GDAP Helper

A form customized per customer, this form can add security groups to your GDAP Relationship just the way you like, and also confirm if the permissions are correct. We will give this form to any of our customers to streamline the GDAP onboarding process. Read more…
  • Microsoft

<i class="fas fa-envelope"></i> Kevlarr – SPF Record Monitoring

Monitor SPF Record to verify if it is still correct. If no record is found and domain is managed, deploy default Microsoft SPF record. If invalid use AI to suggest how to fix the record and create a ticket.
  • AI, DNS, Kevlarr

<i class="fas fa-project-diagram"></i> RoutIT – Microsoft NCE Monitoring

Creates alerts when NCE yearly renewels are coming for double checking if the amounts are still proper. Includes current usage in ticket. For monthly licenses alerts whenever there are unused licenses available.
  • Microsoft, RoutIT

<i class="fas fa-phone"></i> Roger 365 – Sync Contacts

Sync Contacts from IT Glue to Roger365. Whenever a call comes in it will automatically be able to map the correct customer.
  • Roger 365

<i class="fas fa-phone"></i> Roger 365 – History to DWH

Sync’s the call history to a table in a DataWareHouse, which in turn can be used to create reports with a reporting tool such as PowerBi
  • Roger 365

<i class="fas fa-phone"></i> Roger 365 – Call Monitoring

Monitors calls coming in to the Call center. If a person is toolong in the queue will generate a teams message requesting more agents to join. In case of a missed call creates a callback request.
  • Roger 365

<i class="fab fa-microsoft"></i> Azure – Storage account monitoring

Monitors storage accounts and creates an alert if in the networking settings anyone form anywhere can access it.
  • Microsoft

<i class="fab fa-microsoft"></i> Microsoft – Securescore monitoring

Monitor’s Securescore for all managed tenants, if under a certain threshold will create a ticket so this can be resolved.
  • Microsoft

<i class="fab fa-microsoft"></i> Microsoft – Phising warning

Creates a Exchange Transport rule which adds a warning to the mail message if the senders name matches a name in the address book and comes from an external address.
  • Microsoft

<i class="fab fa-microsoft"></i> Microsoft – Monthly Report

Generate a monthly report with – All licensed Users – All Groups with Members and owners – All Shared Mailboxes and delegated access to them
  • Microsoft

<i class="fab fa-microsoft"></i> Microsoft – Mailbox quota monitoring

Sent warnings when Quota is nearly reached (95% full), can include instructions to clean mailbox in the warning. Offers the user buttons to enable Archiving or to request a higher license (Create Ticket)
  • Microsoft

<i class="fab fa-microsoft"></i> Microsoft – Inactive User Reports

Monthly report to primary contacts which lists all licensed users that have not signed in in the past 31 days. Offers buttons to either ignore the warning for x days, or to start offboarding right away.
  • Microsoft

<i class="fas fa-envelope"></i> Kevlarr – DMARC Report monitoring

Monitors the reports within Kevlarr, creates a ticket if SPF/DKIM success is below a certain threshold. Upgrades DMARC Policy from None to Reject if enough success
  • DNS, Kevlarr

<i class="fas fa-envelope"></i> Kevlarr – DMARC Record Monitoring

Monitors DMARC record for all known domains, if its missing or wrong it will create or update the record using the API of OpenProvider(or other DNS tools)
  • DNS, Kevlarr

<i class="fas fa-envelope"></i> Kevlarr – Customer onboarding

Grabs all customers in Rewst and creates them in Kevlarr and registers the identifier completely automatically, also connects to Microsoft Exchange to get all Accepted domains and register them in Kevlarr.
  • Kevlarr

<i class="fas fa-shield-alt"></i> FortiGate – License alerting

Create a ticket when the license has expired or is about to expire.
  • AutoTask, Fortigate

<i class="fas fa-tasks"></i> AutoTask – Reminder on missing Time Entry

Whenever a ticket is closed without a time entry reminds the assigned resource to write some time.
  • AutoTask

<i class="fas fa-tasks"></i> AutoTask – Suggest Resolution

Analyses ticket using OpenAI to suggest a resolution for the ticket.
  • AI, AutoTask

<i class="fas fa-shield-alt"></i> FortiGate – Document Devices

Document FortiGate devices in IT Glue. All basic information about the device + additional information where desired.
  • Fortigate, IT Glue

<i class="fas fa-shield-alt"></i> FortiGate – Automated config backup

Grab configuration backup’s from the FortiGates and document them in IT Glue (history of 30 backups)
  • Fortigate, IT Glue

<i class="fab fa-microsoft"></i> Microsoft – DKIM Monitoring

Monitors all known domains in Microsoft exchange and verifies if DKIM is properly configured. If not will create or update the required DNS records using the API of OpenProvider(or other DNS Tools)
  • DNS, Microsoft

<i class="fas fa-tasks"></i> AutoTask – Rewrite Time entries

Rewrites using OpenAI, following instructions that can be custom made. Think of making it more professional, translating it to a certain languages and determining if it should be billable or not.
  • AI, AutoTask

<i class="fas fa-database"></i> Datto Backup – Archived user monitoring

Monitors users that were archived in the backup. If longer then 6 months archived send the customer a question to keep the data (and pay for the license) or to delete the archived data
  • Datto Backup